18+Play responsiblyBeGambleAware.org

    Methodology

    How a score gets made.

    The method: open a real account, deposit, request a withdrawal and read every term. Then score what was measured, in public, and date it.

    The method

    Seven steps.
    No shortcuts.

    Every operator goes through the same seven checks in the same order. The score is the sum of what we measured, and the measurements are printed on every review.

    Read the full methodology
    1. 01

      Licence check

      We look the licence number up with the regulator itself. A logo in the footer is not a licence.

    2. 02

      Real deposit

      Our own card, our own money. Minimum deposit, fees and processing time are logged.

    3. 03

      Terms, read in full

      Wagering, max bet, game weighting, withdrawal caps. Every clause that can void a bonus.

    4. 04

      Play the wagering

      We clear the playthrough on the games the terms allow and note what counts and what does not.

    5. 05

      Timed withdrawal

      Request to money-in-account, measured in hours. KYC surprises are recorded as failures.

    6. 06

      Support, three ways

      The same three questions over live chat, email and phone. Response time and accuracy both scored.

    7. 07

      Re-test and date

      Every score is dated and re-checked; desk reviews are labelled until a real-money test replaces them.

    The weighting

    Six categories. One score.

    Each category is scored out of five, then weighted. Payments weigh as much as bonuses because a bonus you cannot withdraw is worth nothing.

    Bonuses
    20%

    Welcome value, wagering requirements, ongoing promotions

    Games
    20%

    Variety, providers and quality

    Payments
    20%

    Deposit and withdrawal options, speed and fees

    Support
    15%

    Response time, channels and accuracy

    Mobile
    15%

    App and mobile site experience

    Licensing
    10%

    Regulator and player-protection measures

    How we get paid.

    Some operators pay us a commission when a reader signs up through our link. Those links are marked "paid link" wherever they appear.

    Commission never moves a score or a position. If an operator fails our checks, it stays listed and is marked as failed, whether or not it pays us.

    The people testing.

    Tester profiles are being added.